InteliChek allows you to share your pricing data with your customers effectively; whether it is distributed via email, website, direct mail, posters, or at the point of purchase, customers will always see the InteliChek seal, guaranteeing that those prices were confirmed by a respected independent research firm.
Our extensive research with a variety of customers shows us that most consumers believe dealership services are twice as expensive as those at the local area aftermarket service providers - a misconception that is dangerous for your business.
That's easy! Decide what service-prices you want to promote and follow the steps below:
InteliChek validates your competitive price comparisons. Customers trust unbiased research from independent companies. The Good Housekeeping Seal of Approval, Consumer Reports, and Consumer's Digest are some examples, and now InteliChek provides this guarantee in the automotive industry.
The AudioChek system will provide you with MP3 recordings of the conversations between your service advisors and InteliChek callers. These recordings will be easily accessible through AudioChek's web application interface, and in emails sent with your reports. Listening to your recordings can be as simple as clicking a link.
These recordings will allow management, service advisors, and various other personnel within your dealership to understand connections between customer service techniques used in phone conversations and the conversion of callers to in-store patrons.
For a more in-depth review of your staff's customer interactions, including call statistics such as hold time, number of transfers, total time of calls, etc, ask us about our AudioChek Scoring program.
"All in all my people failed miserably in providing what should be information that is readily available to them. This information will really help with the coaching of our…"
"Corporate market research departments, manufacturers, retail chains, and companies of all kinds trust InteliChek to help them understand where they and their…"
"InteliChek allows you to share your pricing data with your customers effectively; whether it is distributed via email, website, direct mail, posters, or at the point of…"